Sales Associate

Job Summary Arabian Oud is looking for a customer-oriented and sales-driven Sales Associate to join its retail team in Istanbul, Turkey. The successful candidate will represent the brand, deliver an exceptional customer experience, and promote the company's premium perfumes and fragrance products. The role requires excellent communication and interpersonal skills, a passion for luxury retail, and the ability to achieve sales targets while maintaining the highest standards of customer service and brand representation. Key Responsibilities Welcome customers and provide professional, personalized assistance throughout their shopping experience. Understand customers' preferences and recommend suitable perfumes, fragrances, and related products. Demonstrate strong product knowledge, including fragrance notes, collections, and product features. Achieve individual and store sales targets while contributing to overall business performance. Build and maintain strong relationships with customers to encourage repeat purchases and customer loyalty. Maintain excellent visual merchandising standards and ensure products are displayed attractively. Ensure the store is clean, organized, and aligned with Arabian Oud's brand standards. Handle customer inquiries, feedback, and complaints professionally. Process sales transactions, payments, and returns accurately in accordance with company procedures. Monitor product availability, stock levels, and coordinate replenishment when required. Stay updated on new product launches, promotions, and sales campaigns. Work collaboratively with the store team to ensure smooth daily operations. Qualifications & Experience High school diploma or equivalent; additional education in Sales, Business Administration, or a related field is an advantage. Previous experience in retail sales, preferably within perfumes, cosmetics, fashion, or luxury retail. Experience in achieving sales targets and working in a customer-focused retail environment. Strong communication and interpersonal skills. Good command of Turkish; knowledge of English is an advantage. Arabic is a plus. Passion for perfumes, fragrances, and luxury products. Key Competencies Customer Service Excellence Sales and Negotiation Skills Communication and Interpersonal Skills Product Knowledge and Presentation Target Orientation Problem-Solving Teamwork and Collaboration Professional Appearance and Brand Representation