International Patient Coordinator

At Land of Smile Dental Centre , we are looking for an International Patient Coordinator who can confidently represent our clinic and take ownership of the patient journey from the first interaction to the final stage of treatment. Experience in a similar role is an advantage, but not a requirement. What matters most is your willingness to improve, your ability to take initiative, and your commitment to developing strong communication and coordination skills. If you are ready to invest effort into your growth, we are ready to support you. You will receive structured training and hands-on guidance to build expertise in international patient communication and treatment coordination within the health tourism sector. Key Responsibilities Welcome patients and ensure a smooth, professional first impression Clearly explain treatment plans and daily schedules Act as the main point of contact between patient and clinical team Support communication by translating or clarifying treatment details when needed Monitor patient comfort and respond proactively Ensure accurate completion of consent forms and documentation Coordinate internal communication to maintain a seamless patient experience Provide support during complex procedures and deliver post-treatment guidance Requirements Strong command of spoken and written English (additional languages are a plus) Experience in patient coordination, sales, or customer-facing roles is preferred Willingness to learn, improve, and take responsibility Strong interpersonal and communication skills Ability to stay composed and solution-oriented in a dynamic environment Adaptability to flexible working hours What We Offer Structured onboarding and practical training Direct exposure to international patients A role where performance and development are recognized Competitive, performance-based compensation A professional and well-organized working environment Long-term career opportunities Application If you believe you can grow into this role and contribute to a high-quality patient experience, we would be glad to hear from you. Please send your CV along with a short introduction: ik@landofsmileadsm.com