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Aktif
Hibrit
Des Plaines, Illinois
Yayınlandı · 17.09.2026
USAJOBS

# Management and Program Assistant

Federal Aviation Administration

The incumbent will perform a combination of routine, multiple, and varying assignments under the limited direction of the Field Office and Frontline Management Team.
Assists Office Manager and Frontline Management Team, as well as the Administrative Officer. in day-to-day operations and may act as a lead for other support staff to coordinate multiple assignments for the Field Office. Performs back-up duties in the absence of the Administrative Officer. Work activities typically support multiple projects/programs and contribute to the objectives of the organizational unit. Applies experience and advanced knowledge to plan and perform administrative assignments for projects/programs. Has a broad understanding of how administrative assignments contribute to organizational activities. Responsible for compiling, tracking, and analyzing data; providing advanced computer assistance; scheduling meetings; preparing correspondence; providing written or oral explanation of organization policies; and coordinating the implementation of new office policies and systems. Utilizes a variety of software programs to accomplish assignments. Demonstrates considerable independence in planning time, and coordinates only as needed with the Office Manager, Frontline Management Team, and Administrative Officer to prioritize assignments and use assigned resources. Often helps others plan and identify resources to accomplish projects/programs/tasks. Contacts are typically internal and external. Internal contacts frequently involve the Office Manager, Management Team, and Administrative Officer, as well as internal Aviation Safety Inspectors and administrative personnel. Other contacts may frequently include Division Management and Functional Area Office personnel, Flight Standards Field Office Managers, and employees from more than one organizational unit and/or Line-of-Business to share information, coordinate efforts, and discuss assignments. External contacts are typically with customers and other parties on routine matters that relate to the project/program that is being supported. Established policies and procedures provide guidance for most assignments but allow some discretion for the incumbent to select the most appropriate approach, or to recommend new approaches. May provide recommendations to improve work processes. Resolves most problems and work issues without the assistance of the Office Manager, Frontline Management Team, or Administrative Officer. Identifies and informs Office Manager, Frontline Management Team. Administrative Officer and/or other employees of problems/issues that require their attention and help them develop and recommend solutions. Provides guidance to lower-level administrative support staff for handling routine problems and issues. Utilizes the government travel system as necessary and assures compliance with established procedures and cost accounting data. Work is reviewed periodically, typically through status reports and at completion, to ensure policy compliance and alignment with the requirements of projects and/or work activities. Performs other duties as assigned.
To qualify for this position, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-E, FG/GS-7-8. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in, or related to, the position to be filled. Specialized experience must demonstrate: Experience providing support and advice for administrative solutions which may include using appropriate safeguards and procedures for handling sensitive information. Experience using an array of specialized software applications to execute project tasks and achieve objectives. Experiencing managing comprehensive data compilation and tracking processes, orchestrate interview coordination, schedule meetings, and draft correspondence with precision and efficiency. Experience with Window Operating Systems or similar system; and the Microsoft Office Professional Suite, including the latest versions of Word, Access, Excel, PowerPoint, and Outlook or similar systems. Qualification requirements must be met by closing date of this vacancy announcement.
We are not accepting applications from noncitizens.

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