HR Generalist

About the Company We are a fast-growing global fintech company expanding our presence across multiple international markets, including a growing local presence in Turkey. As we scale our regional operations, we're building out the local infrastructure needed to support a rapidly expanding team. Why This Role Our Turkey office is in a phase of continued growth, and we currently lack a dedicated local HR presence to bridge the gap between HQ people policies and Turkey's local labor regulations, social security/payroll requirements, and workplace culture. This role exists to solve three core challenges: Localize global HR frameworks in line with Turkish labor law and workplace norms, closing compliance gaps Build a two-way communication channel between local employees, local management, and HQ HR, removing cross-border information gaps and execution misalignment Own the full spectrum of local HR operations — hiring, employee management, compensation & benefits, and performance — reducing the cross-border HR burden currently carried by HQ As the local team continues to grow and employment scenarios become more complex, we need a dedicated HR presence to build a standardized, compliant local HR framework and mitigate labor dispute and compliance risk. Location & Working Arrangement Based in Turkey (Istanbul preferred) Hybrid working arrangement Responsibilities Own local recruitment channels in Turkey, managing the full cycle from resume screening and interview coordination through offer negotiation and onboarding Manage full-cycle employee relations for local staff, handling employee inquiries, leave, personnel changes, and labor disputes Run local payroll calculations, social security and statutory benefits administration, and implement performance management practices adapted to local policy Act as the liaison between HQ HR programs/policies and the local business, keeping HQ informed of local business conditions, employment risk, and employee feedback, and establishing a regular two-way communication cadence Build out HR processes and light administrative/office support infrastructure for the Turkey office, establishing local HR management standards Requirements Strong proficiency in Chinese (spoken and written) is required — this role works directly with a Chinese-speaking HQ team on a regular basis, and Chinese fluency is essential for day-to-day coordination Must be based in Turkey Experience working within multinational company structures, able to balance global HQ standards with Turkish local culture and employment norms in a cross-border operating environment Strong independent problem-solving ability — comfortable resolving employment issues and policy localization challenges without needing constant external direction Excellent communication skills — able to work efficiently with the local team while clearly and professionally reporting issues and solutions to global HQ Strong attention to detail in core HR operations, with high sensitivity to local employment compliance, payroll, and social security risk, and a proactive approach to identifying issues before they escalate Self-starter mindset with the ability to build a local HR function from the ground up, independently owning all HR-related work for the Turkey office What Makes This Role Attractive Lead HR for the Turkey office — full ownership of building the local HR framework from scratch, with strong room for growth Rare opportunity in a niche, fast-growing sector — global fintech / cross-border financial services — with a flexible hybrid working arrangement Build dual expertise in Turkish local labor compliance and global cross-border HR collaboration, a scarce combination in the market