Customer Support Engineer

Position • Customer Support Engineer Location: South San Francisco, CA Duration : 6 Months plus This is for a Deskside Support Technician for an onsite support role. This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware replacement and complete system setup. There is all some Inventory and equipment disposal required. Standard Deskside Support. Hardware/software support for Desktops and laptops in office environment. Will require setup and removal of systems as well. Skills required: Proactive and able to work with little supervision Excellent customer service skills Excellent Documentation skills. Experienced with Windows Windows 7 & Vista technical support, 2 years minimum preferred. experience supporting Office/Outlook 2007 and 2010 Experience with Network connectivity (IP setup, adding network printers) Experience with PC setup (imaging, configuration of Windows Platform software) Experience with installing hardware (A+ Cert required) Will work with clients face to face and via phone. Able to work a 7:30am or 8am shift. Standard 40 hour work week For the more Information please contact me at 734-357-8988 or sathish dot balla at tekwissen dot com