Tealeaf Technical Analytics Analyst

Tealeaf Technical Analytics Analyst will be responsible for the following: Providing complete Tealeaf support to drive improvements to the online experience Monitoring and analyzing session data to understand customer behavior and identify site issues that are adversely impacting conversion Performing ad-hoc analysis necessary to gain insight into behavioral differences of various customer segments Executing any requests for ad-hoc reporting. Helping to execute the analytic strategy development currently in progress. Providing useful insight that combines business knowledge and analytics in an easily understood language for non-technical consumers. Technologies Required: Tealeaf, Tableau, Splunk, Google Analytic, MS Office (Excel), SQL Education/Experience: A minimum of 5 years’ of job related experience Advanced experience defining, creating, validating & maintaining Tealeaf events, hit attributes and dimension Advanced experience defining, creating, validating & maintaining advanced Tealeaf custom reports and dashboards 2+ years of hands-on experience with HTML, JavaScript, Regex, SQL is required Hands-on experience with Tealeaf components, including cxMobile, cxOverstat, cxConnect for Voice of Customer, cxConnect for Data Analysis or cxReveal is required Experience with Google Analytics, Tableau and Splunk is a plus E-commerce domain experience is a plus Excellent written and verbal communication skills are required Ability to interact with all levels of end users and technical resources Innovative thinker and ability to work independently Soft Skills Required: Excellent written and verbal communication skills are required Ability to interact with all levels of end users and technical resources Innovative thinker and ability to work independently All your information will be kept confidential according to EEO guidelines.