IT Help Desk Coordinator

Job Position: IT Help Desk Coordinator Location: San Bruno, CA Duration: 2+ months Job Description: • 3 years or above of enterprise support experience • Proficient in providing onboarding, offboarding, and deskside support • Proficient in providing Windows and Mac support • Linux knowledge is a plus Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associates degree and 3-5 years of experience All your information will be kept confidential according to EEO guidelines.Day to Day Duties : • Develop complete back-end stack of projects using Java, Oracle, ActiveMQ, Redis, on an AWS stack. • Help write new design patterns, improve and adapt existing design component integration. • Integrate back-end REST with front end UI. • Assist in the design of, and implementation of back end changes across our product base. • Debug services oriented architectural components. Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: Staff Augmentation Lifecycle IT solutions Application Development & Support Outsourced Testing Mobile Development and Test Automation