Sales Support Engineer

About Samson Türkiye SAMSON is a global industrial technology company specializing in control valves, automation solutions, and process control technologies. At SAMSON Türkiye, we combine international engineering expertise with strong local operations to deliver high-quality technical solutions and reliable customer service. We are looking for an organized, detail-oriented, and customer-focused Sales Support Engineer to join our Sales & Marketing team and support our technical sales operations. About the Role As an Sales Support Engineer, you will play a key role in managing customer inquiries, preparing technical and commercial quotations, coordinating orders, and supporting communication between customers, distributors, and internal departments. You will work closely with our sales, production, and international teams to ensure efficient sales processes and high customer satisfaction. This opportunity is also open to recent engineering graduates who are motivated to build their careers in technical sales and industrial operations. What You Will Do • Quotation & Order Management: Respond to customer and distributor quotation requests, process incoming orders, and coordinate with relevant departments to ensure effective follow-up. • Delivery Coordination: Collaborate with assembly and production teams to provide accurate and realistic delivery timelines based on available capacity. • Customer Relationship Management: Maintain professional and responsive communication with all customers, ensuring consistent service quality and customer satisfaction. • Technical Sales Support: Provide customers with relevant technical product information and assist in addressing their inquiries. • Regional Sales Coordination: Evaluate inquiries from customers and direct them to the appropriate regional sales teams. • International Sales Operations: Process, document, and track international orders, and coordinate overseas quotation requests from regional sales and project teams. What We Are Looking For • Bachelor's degree in a related engineering discipline. • Recent graduates are welcome to apply; previous experience in technical sales, sales support, or order management is an advantage. • Strong command of English , both written and spoken, for international communication and business correspondence. • Proficiency in Microsoft Office applications • Strong organizational skills, attention to detail, and ability to manage multiple tasks. • Good communication, analytical thinking, and problem-solving skills. • Customer-oriented mindset and willingness to learn about industrial products and technical sales processes. • Ability to work collaboratively with different departments in a dynamic business environment. • Residing at European side of Istanbul Why Join SAMSON Türkiye? • Build your career within an established international industrial technology company. • Gain hands-on experience in technical sales, quotation management, and customer operations. • Collaborate with different departments and international teams. • Learn from experienced professionals and develop both technical and commercial skills. • Benefit from a supportive working environment and professional development opportunities. • Company shuttle service provided for transportation to our Hadımköy facility. Join SAMSON Türkiye and become part of the team connecting customers with reliable engineering solutions.