[İş Radarı](https://isradar.com.tr/) / [İş ilanları](https://isradar.com.tr/ilanlar) / Customer Success Manager (Public Sector & Endpoint Security) - Dallas, Texas Aktif Remote Dallas, Texas Yayınlandı · 12.05.2026 Lever (US) # Customer Success Manager (Public Sector & Endpoint Security) - Dallas, Texas Zimperium Zimperium® is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattacks and malware. Our MTD and award-winning machine learning-based engine protects against device, network, phishing and application attacks for IOS, Android and Windows devices, using a non-intrusive approach to always protect privacy of users. As part of our fast growing pace, we are currently looking for a Customer Success Manager. The candidate for this role will manage post-sale Customer relationships including building customer relationships, managing renewals, facilitating expansion opportunities, driving solution adoption & business value, managing escalations and achieving Customer delight. The role requires a blend of strong Customer management experience with a strong technical background. LOCATION: Dallas, TX RESPONSIBILITIES: Account management • Proactively manage client relationships to ensure renewals, referenceability and facilitate expansion opportunities with sales teams Public Sector Focus • Manage a strategic portfolio consisting of Federal Civilian/Defense agencies and State, Local, and Education (SLED) entities Drive Product Adoption & Demonstrate Business Value • Drive the adoption of Zimperium’s solution within the Customer’s user base and assist the Customer to realize the business value Product & Domain Expertise • Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer Satisfaction & Risk Management • Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations Customer Advocacy • Gather Customer’s feedback about products, their use-cases channel them effectively to drive product capabilities Customer Onboarding • Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution QUALIFICATIONS: B.S. in Computer Science or an equivalent engineering degree 5+ years of experience working with Enterprise software solutions, startup experience desirable 5+ yrs experience in customer success roles, preferably with security companies, managing portfolio of large enterprise and/or Federal customers Self-motivated, strong problem-solving skills with good business acumen. Domain expertise in Mobility & Security is highly desirable Ability to travel ADDITIONAL RESPONSIBILITIES Collaborate effectively with internal teams – Work closely with Engineering and Product teams in different time zones to address customer issues Roll up your sleeves • Learn everything about the product and how its deployed to ensure you can have in-depth quality conversations with the customer Bu ilan Lever (US) kaynağından doğrulandı. Başvuru özgün kaynakta tamamlanır. [Özgün ilanda başvur ↗](https://isradar.com.tr/ilan/cbccce69-ac51-4885-80be-f96826733847/git) ## Bu ilan gibi sana uygun rolleri tek tek arama. CV yükleyerek veya hedef rollerini elle girerek ilk 3 eşleşmeni ücretsiz gör. [Benim için uygun ilanları bul →](https://isradar.com.tr/uye/kayit) CV'n işverenlerle paylaşılmaz; yalnızca eşleştirme için işlenir. Bu ilanda sorun mu var?