Customer Service Representative

Position Details: Job Title: Customer Service Representative Location: Canton, MA 02021 Duration: 3+ months [Strong possibilities of extension] If selected, must meet and comply with all requirements including, but not limited to, background checks, drug test and Finger Print test at client location . Successful Call Center Customer Service Representative Candidates shall possess the following skills: • Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service • Ability to handle a high volume of calls with varying degrees of questions or concerns • Solution driven and excellent customer service both internally and externally • Team player and ability to adapt quickly to the needs of a busy call center • Ability to communicate clearly over the phone , good computer navigation skills, needs to log information in the system correctly What you will need to have to be a successful Call Center Customer Service Representative: • Minimum High School Diploma/GED • At least 1 year of customer service experience • Excellent verbal and written communication skills • Make good decisions and resolve issues in a clear, calm, and diplomatic matter • Must be comfortable navigating/ learning multiple computer systems • Able to work in a team environment • At least 1 year of customer service experience All your information will be kept confidential according to EEO guidelines.