CHILD & YOUTH PROGRAMS CLERK (OA)

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to perform clerical duties and carry out the daily operations of the front desk of the Child Development Center, School Age Program, Youth Center, Teen Center, special events, part-day/full-day programs, and summer programs. Performs clerical and administrative support of the office/organization. Assist in the Youth Center Programs. Uses multiple office automation software with varied functions to produce a wide range of documents. Demonstrates proper work procedures, promoting teamwork and serving as an intermediary between the Director and front desk staff, while receiving telephone calls, greeting children, parents and visitors. In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes experience that has provided knowledge of a body of standardized rules, procedures and operations involved in a Youth Programs atmosphere, performing standard clerical and administrative assignments that occur in the normal child development center, and resolving recurring problems; performing various office automation software processing procedures to generate reports and produce a variety of documents; exercising financial responsibilities including computing, collecting and recording fee collections; preparing various routine correspondence/reports using knowledge of grammar, spelling, capitalization, punctuation, and commonly used specialized terminology; maintaining files/ records and reviewing and processing mail. OR EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. NOTE: You must submit a copy of transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. NOTE: You must submit a copy of transcripts. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.Knowledge of Air Force Child & Youth Program's regulations, procedures, and processes. 2.Knowledge of general office administrative and clerical procedures to answer telephones, maintain files and office forms, order supplies, and general administrative guidance. clerical practices and office routines to coordinate the work of the office. 3. Knowledge of PC's and skill in the use of various software to accomplish the administrative work of the unit. 4. Ability to learn to use software specific to Child Development programs to record and retrieve data. 5. Ability to communicate effectively, both orally and in writing. 6. Ability to plan, organize work, and meet deadlines. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.