Security Officer - Second Shift

Organization- Hyatt Regency Coconut Point Summary About Us About our hotel: Hyatt Regency Coconut Point Resort & Spa is a 462‑room property located between Fort Myers and Naples, overlooking Estero Bay. The resort features extensive meeting space, multiple dining options, an 18‑hole championship golf course, a semi‑private island and beach, and a 3‑acre pool complex with a lazy river and waterslides. Guests enjoy four pools, private cabanas, a 24‑hour StayFit™ Gym, and the relaxing Stillwater Spa. Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Security Officer is responsible for maintaining a safe and secure environment for all guests, colleagues, and visitors at the hotel. This position supports the protection of property, assets, and people through patrolling, incident response, monitoring surveillance systems, and ensuring adherence to local, state, and federal regulations. What you’ll do: Patrol hotel property, including guest areas, back-of-house, parking lots, and perimeter grounds to detect and respond to suspicious or unsafe activity. Respond promptly to emergencies including medical calls, fire alarms, disturbances, and safety hazards. Complete detailed incident reports and daily activity logs in accordance with hotel and legal standards. Monitor security cameras, access control systems, and alarm panels. Ensure all hotel policies and procedures are followed related to safety, emergency protocols, and access control. Provide escort services for guests and colleagues when requested. Support fire and life safety programs, including participation in drills and regular checks of fire equipment and exits. Assist with lost and found procedures. Maintain professionalism, discretion, and confidentiality in all matters. Work collaboratively with local law enforcement and emergency services when required. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Qualifications Qualifications: High School Diploma or GED required. Prior experience in security preferred but not required; we are willing to train motivated individuals. Strong communication and interpersonal skills, with the ability to interact effectively with guests and colleagues. Basic computer skills for monitoring security systems and writing reports. Excellent problem-solving abilities and a calm, professional demeanor in high-pressure situations. Flexibility to work a variety of shifts, including nights, weekends, and holidays. CPR and First Aid certification are a plus (or willing to obtain) All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.