Ops Excellence Supervisor

Bir işe başvurmadan önce, bu sayfanın sağ üst köşesinde bulunan seçeneklerden dil tercihinizi seçin. Bir Fortune Global 500 şirketinde bir sonraki fırsatınızı keşfedin. Yenilikçi olanaklar hayal edin, tatmin edici iş kültürümüzü deneyimleyin ve her geçen gün daha iyi olmanıza yardımcı olacak yetenekli ekiplerimizle çalışın. UPS'i yarınlara taşımak için ne gerektiğini biliyoruz • benzersiz bir beceri + hırs kombinasyonuna sahip insanlar. Kendinizi veya ekiplerimizi yönetmek için gerekli niteliklere ve motivasyona sahipseniz, becerilerinizi kullanmaya ve sizi bir sonraki seviyeye taşımaya hazır rollerimiz var. İş Açıklaması Job Summary This position supports the operation to ensure it meets and exceeds customer service and quality objectives. He/She assists with the development, assessment and alignment of service goals with company objectives. This position supports the implementation of training activities and provides operational support. He/She is responsible for analyzing performance metrics and ensuring service processes and procedures align with business objectives, including gathering performance trend data and determining improvement areas where appropriate. This position develops monthly performance goals. He/She tracks and evaluates service objectives. This position may supervise and train Interns, Co-Ops, Specialists, Part-Time Supervisors, or Associate Engineers. Responsibilities Gathers necessary data and assists with data analysis to develop work measurement methodologies. Conducts audits as needed to identify areas or processes that are out of compliance. Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions. Verifies implemented changes. Assists with operations forecasting, including reviewing research, trends, projected growth rates, etc. to inform staffing recommendations. Develops reports and maintains reference documents. Qualifications Bachelor’s Degree or International equivalent Bachelor's Degree or International equivalent in Engineering, Mathematics, Computer Science, or a related field • Preferred Experience with Microsoft Office Applications: Word, PowerPoint, and Excel Willing to work flexible shifts hours and possibly weekends Ability to travel Experience supervising employees • Preferred Çalışan Türü Kalıcı UPS; ayrımcılığın, tacizin ve misillemenin olmadığı bir iş yeri sağlamayı taahhüt eder.