Sales Coordinator

We are looking for a well-organised and customer-focused Sales Coordinator to join our manufacturing team. This role will support the sales function by managing customer enquiries, processing orders, coordinating with internal departments, and ensuring a smooth customer experience from order to delivery. Key Responsibilities Handle customer enquiries and provide timely, professional support. Process sales orders accurately and follow up on order status, delivery schedules, and customer requirements. Coordinate with production, planning, warehouse, logistics, and finance teams to ensure orders are completed on time. Prepare quotations, sales documents, reports, and customer records. Support the sales team with administrative tasks and customer communication. Assist with after-sales support, including resolving customer issues and following up on feedback. Maintain accurate data in the company system and ensure all documents are properly filed. Requirements Previous experience in sales coordination, sales support, customer service, or order processing. Experience in a manufacturing, production, or industrial environment is preferred. Strong communication skills and a customer-focused mindset. Good attention to detail and ability to manage multiple tasks. Confident using Microsoft Office and ERP or CRM systems. A proactive, responsible, and team-oriented approach.